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Welcome to v.1 Labs                 

v.1 Labs is an innovative leader in the development of enterprise software applications designed for Broadband, Digital Subscriber Line (DSL), Wireless and Dial-Up Internet Service Providers (ISP) to eliminate or significantly reduce subscriber call drivers. v.1 Labs product suite has demonstrated significant OPEX savings for operators around the world at a time where reducing costs of operations has become the major focus.

 


Shrink OPEX costs by auto-correcting and dramatically reducing inbound calls and duration while being connectively agnostic.



Utilize a new approach to customer installation without the cost of Media.



Determine a problem exists before customers call and prevent unnecessary truck rolls.

Latest News

September 3, 2008
TASI Installer eMTA plug-in Saves Cable Operators Time and Money

June 17, 2008
v.1 Labs to Attend SCTE Show in Philadelphia, PA

October 18, 2007
v.1 Labs Announces Front Line Enterprise Edition

September 19, 2007
CCSA to offer v.1 Labs Customer Care Tools to Canadian Operators

August 29, 2007
v.1 Labs and Capella Telecommunications Partner to Provide Broadband Customer Support Solutions

July 27, 2007
v.1 Labs Announces TASI - Technician Assisted Self Installation

June 25, 2007
Bell Aliant to deploy v.1 Labs Self Installation Tools

April 3, 2007
Download your copy of Customer Experience Trends for Customer Support Centers

February 20, 2007
v.1 Labs adds CSR Chat and Desktop Remote Control to Front Line

February 12, 2007
SaskTel to deploy v.1 Labs Self Installation Wizard

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