v.1 Labs has been developing and marketing high quality software solutions since it first entered the technology market. Delivering scalable, reliable, operating solutions is our core business today. Having invested more than 40 collective years of experience working in the ISP market, our management and sales teams have become the conduit through which we are delivering advanced software solutions including wireless, DSL and broadband software to both residential and commercial customers.
v.1 Labs entrepreneurial spirit has its roots in our majority investor, the employees of our company. Our employees are widely regarded as among the best in the technology industry, having earned the company extensive recognition as the leader in customer care. v.1 Labs continues to invest in these resources to ensure entrepreneurship and customer focus remains the backbone of success for the company.
v.1 Labs is an innovative leader in the development of enterprise software applications designed for Broadband, Digital Subscriber Line (DSL), Wireless and Dial-Up Internet Service Providers (ISP) to eliminate or significantly reduce subscriber call drivers. ISP revenues and expenses are measured by the Revenue Generating Unit (RGU) and their subscribers, and the financial markets assess how well ISP control costs per RGU. Call centre costs account for a significant portion of monthly operating costs to assure subscribers have the most reliable/pleasing Internet experience.
The v.1 Labs solution, Front Line is positioned at the confluence of two major areas within the corporate enterprise - Diagnosis and Restoration management. By implementing an intelligent and easy-to-manage solution that provides a comprehensive view of activity inside the home network, a corporation can display desk-top issues in real-time and then drill down quickly to identify the source of a threat or subscriber misuse.
The company is a privately funded, Nova Scotia corporation; we are also incorporated in Delaware. We have sales offices in Denver, Atlanta, and Halifax and our development team is based in Halifax Canada.