v.1 Labs is an innovative leader in the development of enterprise software applications designed for Broadband, Digital Subscriber Line (DSL), Wireless and Dial-Up Internet Service Providers (ISP) to eliminate or significantly reduce subscriber call drivers. v.1 Labs product suite has demonstrated significant OPEX savings for operators around the world at a time where reducing costs of operations has become the major focus.

Customer Support Tool

Shrink OPEX costs by auto-correcting and dramatically reducing inbound calls and duration while being connectively agnostic.

Diskless Self Installation

Utilize a new approach to customer installation without the cost of Media.

IP Device Diagnostic Center

 Determine a problem exists before customers call and prevent unnecessary truck rolls.

 Technician Assisted Self Installation

Utilize a new platform that allows operators to work toward a full retail approach while driving new efficiencies into the current model of technician assisted installations.